Hi, I'm Harry.

I'm a product manager in the tech space. I tap into what users need and help build products that solve their biggest problems.

What I've done

Launched new product features in the enterprise/B2B SaaS, digital health, and higher ed space.

Developed product roadmaps that balanced customer needs with business goals to prioritize impactful features.

Conducted 1 on 1 interviews, focus groups, surveys, and observation sessions to understand user needs and pain points.

Defined metrics for measuring product success and created reports/dashboards for monitoring product metrics & KPIs.

Wireframe design and prototyping using design tools such as Figma.

Managed 30+ user acceptance testing phases and test groups over 10 people.

User story and use case creation for UX/UI improvements, ERP and CRM features, and API development.

Experience conducting competitive analysis to identify market trends and product positioning strategies.

Worked on a 0-1 product (from conception to launch) and coordinated go-live activities across marketing, legal, technical, and customer support.