Experience
Years of IT experience
10
Promotions during career
8
Projects worked on
50+

2024 - Present

2023 - 2024
Sr. Associate Product Manager
2021 - 2023
Workday, a leader in enterprise cloud applications, is used by over 65 million users across 10,000 companies, including 60% of Fortune 500 companies.
I led product development for UX/UI, security, and API/data integration enhancements in Workday's higher education product. These enhancements improved the user experience for managing student records, ultimately positioning Workday as a more attractive solution within the large enterprise market.

2021 - 2021
Sr. Business Analyst
2020 - 2021
TELUS is a major player in Canada’s digital health and telecommunications sectors, with over 18M subscribers.
I was selected to fill the product manager role for TELUS’ MedDialog product, an electronic messaging service used by physicians to exchange patient information through a secure web platform.
Prior to that, I supported the launch of a new 0-1 healthcare SaaS product through market research, competitive analysis, and the creation of product metric dashboards, which helped pave the way for a successful minimum viable product (MVP) launch.

2018 - 2020
Business Analyst II
2016 - 2018
Business Analyst I
2013 - 2016
UBC is ranked among the top 40 universities globally, with 70,000+ students and 17,000+ faculty and staff.
I led a software development team that delivered new features and enhancements across the university's enterprise systems (ERP, CRM, web applications, & 3rd-party integrations), improving the user experience for students, faculty, and staff.

2021 - 2021
HealthLink BC is a government service that provides non-emergency health information to BC residents through phone, web, and mobile app
I was promoted in 2 months to work on the launch of a secure, web-based tool for 6,300+ physicians, by conducting data analysis to identify healthcare resources for targeted marketing campaigns and content inclusion.
Certifications
- Certified Scrum Master
- Certified Business Analyst Professional
- Lean Six Sigma Green Belt